System Support Engineer
Job Overview
Cabptoid Solutions
Captoid Solutions Pvt Ltd
- Location : Cabptoid Solutions Pvt Ltd Survey No. 30, 34, 35 & 38, Avance Business Hub, Tower H08, Phoenix Infocity Pvt. Ltd SEZ, Hitec City-2, Hyderabad-500081
- Job Title : System Support Engineer
- Package : 2.2 To 3.2 LPA
- Category: Non - IT
- Experience: 0 To 2+ Experience
Description
We are looking for a skilled System Support Engineer to maintain, monitor, and support IT systems and infrastructure. The role involves ensuring system reliability, performance, and security while providing technical support to users and collaborating with IT teams to resolve system-related issues.
Responsibilities
Monitor and maintain servers, systems, and IT infrastructure
Provide Level 2 / Level 3 system support for technical issues
Install, configure, and manage operating systems (Windows/Linux)
Perform system updates, patches, and performance tuning
Troubleshoot system, hardware, and application issues
Manage user accounts, permissions, and access controls
Support backup, recovery, and disaster recovery procedures
Maintain system documentation and logs
Ensure system security, compliance, and uptime
Coordinate with network, security, and application teams
Required Skills & Qualifications
Degree or Diploma in Computer Science, IT, or related field
1–4 years of experience in System / IT Support
Strong knowledge of Windows Server, Linux, and desktop OS
Understanding of Active Directory, Group Policy, and user management
Basic networking knowledge (TCP/IP, DNS, DHCP)
Experience with system monitoring and ticketing tools
Good troubleshooting and problem-solving skills