Network Support Engineer
Job Overview
Cabptoid Solutions
Captoid Solutions Pvt Ltd
- Location : Cabptoid Solutions Pvt Ltd Survey No. 30, 34, 35 & 38, Avance Business Hub, Tower H08, Phoenix Infocity Pvt. Ltd SEZ, Hitec City-2, Hyderabad-500081
- Job Title : Network Support Engineer
- Package : 2.2 To 3.2 LPA
- Category: Non - IT
- Experience: 0 To 2+ Experience
Description
We are seeking a skilled and detail-oriented Network Support Engineer to monitor, maintain, and troubleshoot an organization’s network infrastructure. The ideal candidate will ensure smooth network operations, resolve connectivity issues, and support users by maintaining secure and reliable network systems.
Responsibilities
Monitor and maintain LAN, WAN, WLAN, and VPN networks
Troubleshoot network issues related to routers, switches, firewalls, and access points
Install, configure, and support network hardware and software
Provide Level 1 & Level 2 network support to internal users
Perform network performance monitoring and optimization
Ensure network security by implementing firewalls, access controls, and policies
Maintain network documentation, diagrams, and configurations
Coordinate with vendors and ISPs for issue resolution
Assist in network upgrades, migrations, and expansions
Respond to network outages and incidents promptly
Required Skills & Qualifications
Bachelor’s degree or diploma in Computer Science, IT, or related field
0–2 years of experience in network support or IT infrastructure
Strong knowledge of TCP/IP, DNS, DHCP, VLANs, and subnetting
Experience with routers, switches, firewalls (Cisco, Juniper, Fortinet, etc.)
Familiarity with Windows/Linux server environments
Understanding of network security principles
Basic knowledge of cloud networking (AWS/Azure is a plus)
Good troubleshooting and analytical skills
Strong communication and documentation abilities